Thursday, June 12, 2008

Crazy Day at Jellybeans

This morning Cari and I were lamenting how slow business is in the summer. Cari suggested that we have a 2 hour surprise sale. We decided that our sale would be 40% off between 2 and 4 in the afternoon. We sent out out emails with the details titled "Jellybeans Secret Sale". One of our customers had given us her work email and our notice was sent to her junk bin. Who knew what trouble that would cause. About ten minutes later we received a notice that our email account had been closed. We were accused of sending SPAM. Cari was on the phone to a little man in India for over and hour with no results. We were told to fill out a form to be reinstated, but have not heard back with any results. As of now, we can not send or receive emails. This is really bad with our website depending on email for notification and inquries. We don't understand why hotmail authorities can not just read our email and see that it is not SPAM. Since when has a 40% off sale been considered junk!!! We hope to be up and running soon or we will have a new email account and address tomorrow.

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